Privacy Policy

At KCX ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.kc-x.co.uk (the "Website"). By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect personal data when you:

  • Subscribe to our newsletter or opt-in for updates

  • Contact us via forms, email, or social media

  • Engage with our Website (analytics, cookies, etc.)

  • Purchase services from us

The types of data we collect include:

  • Personal Information: Name, email, phone number (if provided voluntarily)

  • Website Usage Data: IP address, browser type, pages visited, and session activity

  • Marketing Preferences: Your choices regarding communications from us

We do not knowingly collect data from individuals under 18. If we discover such data, we will promptly delete it.

2. How We Use Your Data

We use collected information to:
Provide and improve our services
Respond to inquiries and communicate with you
Analyze website traffic and optimize user experience
Send newsletters and marketing updates (only if you opt-in)
Comply with legal obligations

Your personal information is processed under the legal bases of consent, contractual necessity, and legitimate business interest in accordance with UK GDPR.

3. How We Share Your Data

We do not sell or rent your personal data. However, we may share it with trusted third parties, including:

  • Service Providers: Hosting, email services, analytics tools (e.g., Google Analytics)

  • Legal Authorities: If required by law, to comply with regulations or protect rights

  • Business Transfers: If KCX is acquired, your data may be transferred to new owners

Any third parties we work with are required to keep your data secure and use it only for the intended purpose.

4. Cookies and Tracking Technologies

We use cookies to:
Enhance user experience and site functionality
Analyze visitor behavior and improve our content
Deliver relevant marketing campaigns

For details on how we use cookies and how to manage your preferences, please see our [Cookie Policy].

You can disable cookies via browser settings, but some website features may not function properly.

5. Data Security & Retention

We implement security measures to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure.

We retain personal data only as long as necessary for legal, contractual, or business purposes. You can request data deletion at any time.

6. Your Rights Under UK GDPR

As a user, you have rights regarding your personal data:

  • Right to Access – Request a copy of your data

  • Right to Rectification – Correct inaccurate or incomplete data

  • Right to Erasure – Request deletion of your data

  • Right to Restrict Processing – Limit how we use your data

  • Right to Data Portability – Transfer your data to another service

  • Right to Object – Opt out of certain data processing (e.g., marketing)

To exercise any of these rights, email us at [Your Contact Email]. We may verify your identity before processing requests.

7. External Links & Third-Party Websites

Our Website may contain links to third-party sites. KCX is not responsible for their privacy policies. We recommend reviewing their terms before interacting with them.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

 Email: hello@kc-x.co.uk